Terms and Conditions

Terms and Conditions

For your booking we need your Visa MasterCard or American Express details.
Your credit card guarantees your reservation and it will only be billed if penalty applies in the case of cancellations ( see below “penalties”)
You get 10% off if you pay cash.

Please see General terms and conditions below.

At the moment of booking you will be sent a link to access to the form to fill In with your credit card details.

We need your ship/hotel’s name, a mobile telephone number.  (plus, any other relevant travel data)

 

General terms and conditions:

Currency:

All prices are expressed in European currency, Euros ” € “

Rates include: Driving / guide service, use of vehicle, fuel, motorway tolls, parking.

Unless otherwise specified in the programs, rates do not include meals, food and beverages, entrance fees to museum or monuments, gratuities, anything not expressly mentioned as included.

Penalties:
Cancellation less than 72 hours before date and time of requested service: 10% Penalty
Cancellation less than 48 hours before date and time of requested service: 30% Penalty.
Cancellation less than 24 hours before date and time of requested service: 50% Penalty
Cancellation less than 24 hours before the service fully charged.

Payments and Confirmations:
Your e-mail reservation will guarantee a 7 days confirmation option, during which you will need to provide us with Visa MasterCard or American Express details (card holder’s name as it appears on the Card, Number, Expiration Date and CVV) to guarantee your bookings.

Upon receipt of your credit card’s details, we will consider the option confirmed.
We kindly request that you finalize your reservation at least seven days before the beginning of the first service.
General conditions and rates are subject to change without prior notice.

Tickets are not refundable.
Cancellation policy does not apply to purchased tickets.
We cannot get a refund from the museums, galleries or excavation areas we purchase the tickets for and therefore we cannot refund them.

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